Terms & Conditions

 1. Your times of use:

Direct Debit and Annual members:

Monday – Thursday: 6am – 9pm
Friday: 6am – 8pm
Saturday & Sunday: 8am – 4pm
Bank Holidays: 6am-6pm – may vary

These times are subject to variation for operational reasons.

2. Use of the facilities:

• This is dependent on you maintaining payments of your monthly direct debit. If any monthly direct debit payment is not received on the due date for payment, then your membership will (except in exceptional circumstances and at our sole discretion) be automatically suspended until all due payments have been brought up to date.
• You will be provided with your personal non-transferable membership number that you will be requested to show at the start of your activity session. If your membership number is used by anyone else with your knowledge or consent then we reserve the right in our sole discretion to suspend and/or cancel your membership.
• Any property stored in lockers is stored at your own risk. We regret that we cannot accept liability for any loss or damage that may occur to items stored in lockers.
• On joining, all members are offered an induction to instruct you on the use of the equipment. We strongly recommend that this is undertaken. If you are subsequently unsure how to use any equipment, please ask a member of the team.
• We endeavour to ensure that all facilities, classes and equipment are available during the advertised opening times. However, occasionally, facilities or equipment may be unavailable or classes cancelled. During festive periods opening times may be altered at the discretion of the management. These circumstances have been calculated within the membership fees.
• You must inform us if you have sustained a personal injury elsewhere or have developed a medical condition that may have consequences for training.
• Suitable gym clothing must be worn at all times.
• Equipment must be treated with respect. Please refrain from slamming weights and they should be replaced back in their original place after use.
• You may not use the gym or participate in a class when under the influence of alcohol, drugs or any medication that may affect your safety.
• Only Generation health and fitness Personal Trainers are permitted to train members in Our Gym.

3. Bookable activities:

• Bookings are only accepted from members whose membership fees are up to date.
• Bookings can be made 7 days in advance.
• Attendance for your class must be registered upon arrival at the reception desk.
• Cancellation of a booking must be made no later than 1 day before the booking is due to start. Any cancellations received within 24 hours of the start time will mean you may be charged.
• If you do not attend a booking you will be charged.
• If you have an injury or illness that may affect your ability to participate, or if you are a beginner, please consult the instructor before the class starts.
• Entrance to a class may be refused should you arrive after the warm up has been completed.
• Classes and instructors are subject to change.
• We reserve the right to restrict a members ability to pre-book classes if the member persistently fails to attend booked classes.

4. General

• You will be given a QR code with your membership. This is for your use only.
• Members must keep their personal details up to date at all times. Any changes should be made via the members area in our booking system.
• Smoking (including e-cigarettes) is not permitted within the gym in any area.
• We ask you to familiarise yourself with the contents of our signs, notices on displayand the location of the emergency exits.
• You are required to abide by our policy on the use of cameras, video and mobilephones.
• Failure to adhere to these rules may result in the termination of your membership.

Gym Membership (11-15 yrs) 

• £10 per month, no joining fee.
• Must be accompanied by a parent/ guardian who must have a current membership or purchase a day/ week pass at the time.
• Access to Our Gym anytime Saturday and Sunday only.
• An Our Gym gym induction is compulsory before using the gym. This can be booked at Our Gym reception. 
• All other gym etiquette and general membership rules applies to gym membership (11-15 yrs) users.

Day Passes

• Day Passes are valid for entry for 24 hours, starting from the time of purchase.Day Pass users may not book onto exercise classes.All other gym etiquette applies to Day Pass users.

Annual / 12 Month Memberships

If you pay for an Annual Membership ie 12 months membership fees in advance, your membership will run for the 12 month period covered by the payment without any refund should you choose not to use your membership in that 12 month period. No refunds will be offered for any part of the 12 months not used. This applies to Annual memberships.

TERMS & CONDITIONS FOR Generation health and fitness DIRECT DEBIT MEMBERSHIPS

For any issues with memberships please email management@generationhealthandfitness.co.uk or call Charlie on 07368804755

PRINCIPAL TERMS

We may terminate this agreement with immediate effect on notice to you if you are in breach of the Clubs Rules (i.e. Stealing or other criminal activities within the facility). In this event you will not be liable to pay any further Direct Debit Payments, provided such breach isnot deemed by us to have occurred primarily in order to qualify you for a refund.

This agreement commences once you have indicated your acceptance in the Declaration section of this web sign up process. If you did not sign up on the clubs premises you have 14 full days after signup to cancel this agreement for any reason. To exercise this right you must inform Harlands or the club of this by post, email or telephone using the details above. You can also manage your full account directly from the clubright app so ensure you have this downloaded

Your membership starts immediately.

You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen.FEES AND CHARGES

The Joining Fee / Initial Payment is due from you to us, is payable immediately and is not refundable other than due to cancellation under the Principal Terms above or in the event of breach or negligence by us.

The Direct Debit Payment Amount is due from you to us. You are obligated to make the Minimum No. of Direct Debit Payments stated with the first one being paid on the 1st Direct Debit Payment Date and then every month thereafter. You are obligated to make every Direct Debit Payment regardless of non attendance, except where the cancellation terms below (or under the Principal Terms) are met.

You agree to advise us promptly of any change to the Members Details provided.

If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third party company for collection. The reasonable and direct costs incurred in employing the third party company will be borne by you including costs in tracing you if you have changed your address without telling us.
AUTOMATIC RENEWAL

There is no contract with any of our memberships, although a 30 day notice period is required to cancel any membership.